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Our Shipping Policy Shipping Policy

Shipment processing time 


All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

You can get an accurate status of your order, by logging into your account and navigating to the order status tab.


Shipping rates & delivery estimates 


Shipping charges for your order will be calculated and quoted/invoiced separately. We ask that at checkout you provide the shipping address, any specific shipment method, and your UPS or FedEx account numbers if you wish to use those.  


Delivery delays can occasionally occur


Once your order is in the hands of the shipping carrier, is no longer liable for delays that may occur. We will continue to monitor the package(s) based on the tracking number(s) provided and can contact the shipping carrier if needed, but if rerouting or changing of shipping speed is requested, then additional charges will be the responsibility of the customer. 


Shipment to P.O. boxes or APO/FPO addresses ships to addresses within the Continental United States Only. We will ship to P.O. Boxes and APO/FPO addresses. 


Shipment confirmation & Order tracking 


Once your order has been shipped, you will receive an email that a note has been added to your order. Log into your account, navigate to the order status tab and then view the note associated with your order to view your tracking number. The tracking number will be active within 24 hours of the note being added. 


Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 




Sometimes packages can be damaged during delivery. Please send pictures of the box as well as the damaged signs if you experience any damage from the delivery courier.


International Shipping Policy 


We currently do not ship outside the U.S. 


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